Lesson 3 - Feasibility study

Exercise 4: Create a feasibility study for the Rapid Results Driving School

See the scenario below:

Rapid Results Driving School

The company has 8 driving instructors, who work various hours, and approximately 50 pupils who are learning to drive. Pupils request one or more lessons by ringing up, a booking clerk answers the telephone and adds the new lesson details to the lesson booking system. If it is a new pupil, their contact details are also recorded. 

Instructor's have diaries in which to record lesson information. An entry in the instructors diary is made at the end of each lesson that shows whether the pupil has attended and paid. At the end of the day, the instructors return to base, and input their updated lesson details into the lesson booking system.

Every evening the instructors are given a schedule of their lessons for the following day.

Every week the manager receives  a report detailing all lessons undertaken, all lessons cancelled and the total income from lessons.

Additional information for Feasibility study:

Timescale - 3 months

Budget - £5000

Problems - Sometimes the lesson details, pupil details and instructor information are recorded incorrectly. Instructors book lessons then return to base and find out that that date/time is already booked. Ocassionally Instructors turn up for lessons and the pupil isn't at the address, or the schedule has the wrong address.